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Vaillant unveils the new e-commerce channel



Vaillant unveils the new e-commerce channel

Vaillanta leading company for 147 years in technology for home comfort, officially unveils its e-commerce channel. This is the new vaillantshop.it store that will allow users to make purchases directly from home or from their mobile device in complete peace of mind. Vaillant is the first manufacturing company in the sector to enter the world of online shopping. In this way, the company aims to offer a service that is increasingly in line with the needs of its users.

Vaillant launches its e-commerce

By connecting to the Vaillant’s online store it will be possible to buy the company’s products in all simplicity. Online purchases are now a common practice (82% of the population buys online at least twice a month – CasaDoxa Observatory 2021 – BVA Doxa) and Vaillant has chosen to provide its users with a direct channel to purchase the desired products in all simplicity.

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o online store is created in collaboration with Websolute Spa and includes a rich one section dedicated to FAQs related to the product. The store accepts all major payment instruments and provides sfree shipping and returns. It should be noted that there is also the possibility of requesting installation, entrusted to the official technical assistance network. There is also an sCustomer care service.

The company comment

Marco Travaini, Head of Digital & CRM of Vaillant Group Italia, declares: “We are proud to be pioneers in our sector once again with the opening of an e-commerce channel that puts the digital world at the service of home comfort. Vaillant believes in new technologies, connectivity and comfort and we are constantly committed to offering consumers quality products and services, in step with the times and able to satisfy even the most demanding requests “.