Meaning of PS5 error codes and their solution
The new Sony PlayStation 5 console has its own error codes, so we inform you of which are the most common and how to solve them in case you have a problem.
PlayStation 5 has just arrived in Spain after landing in the United States a week ago, and as usually happens with the launch of a new console, the first PS5 errors and their corresponding codes.
Fortunately, it seems that the overheating issues that PS4 had have been fixed with PS5, since it has a better ventilation system, as well as improvements in the online servers. The DualSense remote is having the odd little problem.
Although most (and the most common) are due to connection problems with the PlayStation Network or game or application updates, we warn you with the main error codes that have been reported in recent days.
Error CE-105799-1 / CE-113212-0
This is the Most common error code that has been reported on PS5, and is inherited from PS4. The message that will appear will be ” Could not connect to the server ”, and it has to do with connection problems with the PlayStation Network. It can happen whether we want to access the Store or another PS5 platform, or when playing online.
The first solution is to make sure that it is not a problem with the PlayStation servers, accessing the PS Network website to see how the services and connections are.
If the servers are not down, then we will have to check the connection in the settings of our PS5 and restart the console. Another option is to restart the router, wait 5 minutes and turn it back on, or check that we have the connection updated.
This is similar to the PlayStation 5 error code above, but this time it may not be a general error from the PlayStation Network servers. The incident message is the same as in the first error, but this usually occurs when accessing a specific game.
Normally, this problem is due to a connection error with the title’s own servers, although just in case it is advisable to access the PS Network website to check the status of the connections.
Another option is access the website of said game or contact its developer, in order to check if it is a general problem, or on the contrary it has to do with our connection in particular.
Error CE-107520-5 / CE-108889-4
This is another common error on PlayStation consoles, and it is more of a warning or incident than a problem as such. ” Please install the latest software update ”, means we have not downloaded and installed the latest PS5 update. This makes it impossible for us to access an online game or enter the PlayStation Store.
The solution is simple: download the update and install it on the system. We can use the PS5 menu itself, as usual and as it happened on PS4. Another option is to download the update through the official PlayStation website, and install it on PS5 through an external hard drive or a USB drive.
This is where the real PS5 problems begin. As reported by some users, the PS5 error message ” There has been a problem with this game or application ” does not bode well, and at the moment has no official solution.
It also seems that this error can appear with a specific PS5 game, or with all titles, which would be a much bigger problem. If you have this problem, you should contact the PlayStation technical support team.
Some users who have had this error say that the only solution is the replacement of the console, although we are awaiting official information from Sony.
This problem is also usually quite common, and has to do with the information of our PlayStation account. ” The information on this account is not correct ”, implies that the data provided to Sony does not match its user database.
If after proceeding to email verification system has not solved the problemYou will need to contact the PlayStation support team to change your password.
Has this breakdown helped you? It must be said that, for the moment, PS5 bugs have hardly been reported, and these are the most common. However, if you need extra help when you get the console, you’ll be happy to hear that a Reddit community is working on it.
Soon a database of all error codes for PlayStation 5 will be available, its solutions and main features, by the PS5 community on Reddit. You will find the solution by entering the error code in the search engine.