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Apple will pay 95 million for the AppleCare class action



Apple will pay 95 million for the AppleCare class action

Apple agreed to pay 95 million dollars to resolve a class action that accuses the company of replacing products covered by AppleCare and AppleCare + with refurbished or remanufactured devices, a practice that runs counter to company policies. Dating back to a complaint filed in 2016, Apple has finally put this lawsuit behind it.

Apple: $ 95 million for AppleCare refurbished devices

According to what we read in the Apple’s device repair contract terms, the company during the maintenance of a product: “may use new or reconditioned parts or products that are equivalent to new in terms of performance and reliability. The problem arose when some users claimed that remanufactured or refurbished devices are not “equivalent to new in performance and reliability”.

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Hence the complaint of the plaintiffs, who have requested compensation from the Cupertino giant. Apple then attempted to dismiss the case arguing, among other points, that the plaintiffs were unable to prove that the reported problems were caused by the parties used and that the statute “equivalent to the new“Of AppleCare did not mean”new“. However, these objections were rejected.

The attorneys dealing with the class action also stated that Apple makes profits illegally charging customers premium prices for AppleCare and AppleCare +, but at the same time failing to abide by its own contractual terms. The parties failed to reach an agreement during three mediations, but reached a resolution after a fourth session held on June 30, 2021.

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According to what was decided here, Apple will have to give $ 95 million to the plaintiffs, a figure that should be ratified in the coming weeks to the judges who dealt with the case. At that point the settlement fund will be split equally among the class action members based on the number of refurbished replacement devices received.